What to expect
1
Pick the pain point
Start with a workflow that’s slowing your team down. It could be any process that eats up hours. We’ll focus the POC on solving that specific pain point so you see immediate value.
2
Plan the POC
Together, we’ll define what success looks like. Whether it’s reducing turnaround time, improving accuracy, or cutting manual touchpoint, this alignment ensures the POC is designed around your priorities, not a generic demo.
3
Connect systems
Relay integrates directly with your existing stack - ERP, WMS, carrier portals, or all of the above. Connections are set up quickly and securely, so you’re testing automation with your actual data and workflows from day one.
4
Co-build with us
You’re not on your own. Our team works alongside yours in short, focused sessions to configure Relay, map automation logic, and adapt to edge cases. It’s a partnership that ensures the solution fits your operations, not the other way around.
5
Run in production
This isn’t a simulated environment. Your POC runs on live data and real inbound requests, so the impact is tangible. That means every outcome is a direct reflection of how Relay would work if rolled out fully.
6
Evaluate impact
At the end of the POC, you’ll have measurable results: hours saved, errors reduced, and tickets resolved faster. We’ll package these insights into a clear ROI report, so you can decide whether to scale automation across your operations.
Why We Do This
Show, don’t tell
You’ve heard enough promises. A POC gives you something better, a proof of how automation works in your world.
Safe to try
Testing new tech shouldn’t feel risky. That’s why our POCs are lightweight, low commitment & easy to walk away from if it’s not the right fit.
Real workflows, not demos
Forget canned examples. We set up Relay on the processes that actually slow you down like claims, reshipments, or order entry.
Fast track to results
The sooner you see impact, the easier it is to get buy-in. That’s why we build POCs that deliver value in days, not months.
