From inbound inquiry to ERP update, Relay handles the full order lifecycle. Status checks, modifications, address changes, reshipments, and exception resolution across email, portals, and legacy systems without your team touching it.

Relay detects claim triggers from inbound data, gathers evidence across your systems, files claims directly on carrier portals, and tracks every case to resolution. Denied? It files the appeal automatically.

Relay tracks containers and shipments across every carrier, detects delays before your team does, updates your systems, and alerts customers proactively. From port to doorstep, your team stays informed without doing the monitoring.

Relay captures invoices from any channel, extracts every field via OCR, runs three-way matching against POs and delivery receipts, routes for approval, and posts to your ERP. The full AP cycle without manual data entry.

BOLs, invoices, compliance forms, spec sheets, scanned PDFs, and email attachments. Relay reads them all, extracts structured data, validates against your systems, and routes it into the right workflow. No retyping, no copy-paste, no triage.

Every inbound request across email, phone, chat, portal is parsed for intent, matched to the right data, and resolved or escalated with full context. Your customers get faster answers. Your team gets fewer interruptions.